As our UX Director, you’ll lead projects from discovery to delivery.
You will be responsible for leading processes and workshops including stakeholder and user interviews, content audits, persona development, experience modeling and user journey creation.
You'll be responsible for producing documents such as discovery reports, feature set lists, sitemaps, user flows and frameworks. We're looking for design thinkers not someone who can lead the creation of high fidelity wireframes. If you've come to realize that presenting a 100 page deck of wireframes probably isn't the best way to approach UX design...you're probably a good candidate for this role.
You should be comfortable engaging with clients, leading team discussions and working collaboratively with Firstborn’s Creative, Strategy and Development teams. You will be leading and mentoring a team of very talented UX thinkers and designers, so experience in a leadership role where you have successfully led, mentored and grew team members is a key component of the job.
Key Duties Lead User Experience (UX) projects from beginning to end throughout the digital design lifecycleDesign, lead, and moderate user research sessions, analyze results and deliver findingsDefine requirements based on client/user/project needsCreate personas, user journeys and expereince modelsCreate high quality UX documents and deliverables (sitemaps, user flows, framworks)Engage with clients and present UX concepts clearly and simplyDesign and moderate user testing sessions, participate in User-Acceptance Testing, perform QA on site buildsLead and mentor a team of talented UX thinkers and designers
Must Have At least 10 years experience in the experience design fieldExpert knowledge of the theories and methodologies governing UXBe a confident presenter and be comfortable engaging with clientsExperienced in and passionate about User-Centered DesignStrong knowledge of UX standards, methodologies, and best practicesAbility to see the big picture and think strategically about UXAbility to set up prototypes to client specifications and known best practicesAbility to communicate (writing and speaking) clearly and effectivelyProficient in thinking logically as well as understanding the complexities of human behavior