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Senior Experience Strategist

Problem Solvin’ Renaissance Person

As Senior Experience Strategist, you can straddle the line between research guru, idea generator, problem solver and brand interpreter. You can exceptionally balance these roles and are excited to get your hands on new challenges and lead in an ever-changing environment.
You are able to choreograph a project from conception to execution, and remain actively involved post-launch to ensure its success. You have the skills to gain a full understanding of each brand—conducting comprehensive and creative research of its competitive landscape, cultural relevancy and target consumers, and extracting key insights that inspire creativity. You are a person motivated by information and must be able to craft it into a vision that drives brilliant concepts.
You love the thrill of the pitch and are driven to lead teams of designers, writers, developers and producers toward victory. Understanding that a great idea is worth nothing if the client doesn’t understand and get behind it, you create presentations that are as good as the ideas themselves. What’s more, you can effectively bring these presentations to life in a room full of clients.
You are so immersed in digital culture that it is part of your daily life–not just your job. While you can easily expand your skills across multiple disciplines, you are a passionate expert in strategy, communication and concept development.

Must Have

  • 3-6 years of Account/Brand Planning, Digital Strategy, and/or UX Strategy experience
  • 2+ years experience leading strategy on major clients
  • Strength in brand strategy, user experience design, and/or design thinking methods
  • Experience with various qualitative and quantitative research methods, including but not limited to survey creation, user interviews, usability testing, and category and trend research. Proven ability to translate findings into actionable recommendations that solve a client’s needs.
  • Idea generation: can think in large scale, overarching ideas, but can also focus on the nuances that turn a good solution into a great one. Most importantly, has the ability to string individual ideas and executions into a comprehensive strategic roadmap that leads consumers on a valuable journey.
  • Strategic leadership: can lead projects and make sure the team is on track and on brief – without stifling creativity. Must be a coach, a mentor and support system to both strategy and creative teams within projects.
  • Digital prowess: on the forefront of the latest technology and digital landscape, including social media, mobile applications and media – and everything in between.
  • Idea articulation and presentation skills: presents each solution in a meaningful and comprehensive way; powerful enough to generate excitement from both the client and the internal team.
  • New business brain: works to seek out interesting, untapped opportunities and is an active part of the pitch process – from the initial handshake to the ideation phase to the presentation itself.
  • Firstborn offers an excellent compensation package that includes:

  • Competitive salary (compensation will be based on experience)
  • 100% covered Medical, Dental, and Long Term Disability Insurance
  • We also offer Vision, Short-term disability, and life insurance at no cost
  • 401K
  • Pleasant, enthusiastic, fast paced work environment with great people who love what they do
  • – All fields required