We shape modern brands for a connected future.

Wear all the hats. All of them. Guide project development, manage timelines, coordinate resources, and solve problems with a team of talented and passionate writers, designers, developers, and producers.
As a Senior Producer, you’ll work closely with our team of producers as well as our Chief Creative Officer and VP of Technology. You’ll guide the team through the development of projects to ensure they are completed on time, within budget, and at the highest level of quality.
In this role, you'll partner with the client and team to create and maintain schedules, communicate progress and status of multiple projects, coordinate people and resources, identify challenges, and recommend solutions. As a senior position, a key part of the job will be helping mentor junior members of the production team.
Digital products and projects are quickly evolving targets. That means you'll be juggling multiple plates in a fast-paced, constantly evolving work environment. You should be able to anticipate obstacles and possess a sense of adventure in making our wacky creative ideas come to life. Confidence, creativity, and skill in presenting and negotiating will help you lead our projects to success. This role will be dedicated to one of our top clients based in LA. Working onsite with the client is a key requirement.

Key Duties

  • Be extremely solutions-oriented and an excellent communicator.
  • Manage the teams and process across your projects and serve as an escalation point for (client and internal) issues as they arise.
  • Create and manage project timelines to ensure projects are completed efficiently, on time, and within budget.
  • Be involved in all project kick off meetings to help determine team strategy, milestones, scope, and production schedule.
  • Develop working relationships with clients on a regular basis, ensuring clients’ understanding of each project and their satisfaction with the production processes.
  • Conduct resource and requirement gathering meetings with clients, along with the technical director and business development team—be the person who understands the requirements the most.
  • Understand the capabilities and limitations of each member involved on any particular project.
  • Facilitate communication between clients, 3rd party vendors, and the internal team.
  • Anticipate obstacles and overcome them with the team in a proactive manner.
  • Supervise testing process alongside technical and production teams.
  • Communicate project status directly to executive team members.
  • Help build, develop, and encourage new "production processes" for our designers, developers, and producers in order to accommodate expansion of the company services and the new types of work we bring in.
  • Identify project scope and write proposals.Strategic project planning and basic information architecture on large-scale projects.
  • Be a skilled, creative and confident presenter and shrewd negotiator.

Must Have

  • Excellent communication and client relationship management skills.
  • Ability to act as a voice and strategic guide on behalf of Firstborn with the client.
  • Relay all key client communications and insights to steer team in NYC.
  • 5+ years of hands-on project management/producing experience in the digital/interactive field.
  • Ability to manage a project from start to finish as well as oversee general production of multiple projects at one time.
  • Master project manager.
  • Strong desire to make smart, cool, innovative stuff without the “perfect” how-to guidebook.
  • Experience in building solid long-term client relationships.
  • Knowledge of common software such as Jira, Microsoft Office 365, Project Planning tools (SmartSheet), etc.
  • Digital content and post-production experience a plus.
  • Experience producing projects that combine both live action and CG.
  • Excellent communication, collaboration and relationship-building skills

Firstborn offers an excellent compensation package that includes:

  • Competitive salary (based on experience).
  • Excellent medical, dental and long-term disability insurance for you and your family.
  • We also offer vision and short-term disability insurance.
  • Summer Fridays, paid sabbaticals and flexible working arrangements.
  • Generous 401K matching.
  • Fast-paced work environment with passionate people who love what they do.